Each situation is unique. You need a solution that fits your performance issue and your workforce, timeline, and budget. Some of the possible solutions, InteractiveWorks offers are:

• Training and Development

Training is effective when there is a knowledge gap, high turnover of employees, or planned upgrades to systems needed to stay competitive in your business. Different types of training work best in different situations. Training solutions include creating instructor-led (ILT), web-based (WBT), or self-paced instruction.

• Performance Improvement

Performance improvement interventions are effective when job design, workflow, organizational policies, or motivation interfere with work. Performance improvement solutions include re-designing workflow or jobs, removing barriers that slow down work, or creating incentive programs linked to improved productivity and quality.

• Performance Support

Sometimes the most effective, and least expensive, solution is to make the tools employees need to do their jobs available when they need them. Performance support solutions include creating user guides, on-line help systems, and other job aids that can be referenced immediately.